Stop hunting through service manuals on the job.
Fixr8 turns the manuals your techs already use into step-by-step answers, with the exact page cited on every one. Fewer repeat visits, fewer "let me call someone" moments.
- Answers cite the manual page and section
- Says "not in the manual" instead of guessing
- Works on a phone, in the field
Err10 means the high-voltage tank has overheated (55 °C).
- Stop exposures and let the HV tank cool.
- Wait until the tank reaches 50 °C and the "CHECK" LED turns off.
- Reset the main switch.
If it shows Err11 instead (thermistor circuit open), the HV tank needs repair.
A real answer from a public X-ray unit manual. Your pilot uses your own manuals.
Where service time goes today
The manual is 300 pages. The answer is one table.
Techs scroll PDFs on a phone, in a hallway, while the equipment is down and the customer is waiting.
The second visit costs more than the first.
A wrong part or a skipped step means another truck roll, another day of downtime, and a frustrated customer.
Your senior engineer is everyone's search engine.
Every call that ends in "let me call Mike" takes your best person off their own job.
How it works
- 1Load the service manuals your team already uses for one equipment line.
- 2Techs ask in plain language, or type the code on the display.
- 3Every answer cites the manual page and section, so the tech can check it in seconds.
- 4If the manual doesn't cover it, Fixr8 says so and escalates instead of guessing.
Start with one equipment line
Founding pilots run 6-8 weeks on one workflow and a small group of techs, with one metric agreed up front. Every pilot comes with a 60-day money-back guarantee.