FixR8 takes approved service manuals, prior service history, and your best engineers' diagnostic reasoning and turns them into source-backed workflows the whole team can follow, generating better resolution guidance for the next job.
Increase first-time fix rate. Shorten resolution time.
Reduce callbacks, repeat visits, escalation load, and time lost searching for the right fix.
Use approved manuals and service data, preserve citations, and escalate when source support is missing.
Follow guided paths, ask grounded questions, and capture what resolved the issue without hunting through manuals.
FixR8 helps service teams convert trusted manuals, SOPs, service bulletins, repair procedures, and completed service outcomes into guided diagnostic workflows that improve through reviewable field evidence.
Technicians move through a guided resolution window using buttons, chat, or voice. When they ask questions, FixR8 answers from the current source context, cites the supporting material, and refuses or escalates when the answer is not supported.
Capture the diagnostic: what was tried, what failed, what resolved the issue, which source material supported the work, and where the workflow or documentation should improve.
In 6-8 weeks, FixR8 helps your team turn one painful, repeatable diagnostic workflow into a source-backed guided path and measure whether it improves the work. The pilot comes with a 60-day money-back guarantee.
The pilot is intentionally narrow: one workflow, one source subset, one expert review loop, one small user group, and one expansion-or-pause decision.
Built for equipment service businesses with roughly 10-250 technicians: independent service organizations, third-party service providers, and OEM service teams.
The first pilot stays narrow so the workflow, cost, data requirements, and success criteria are clear before anyone commits.
Accepted FixR8 pilots are paid engagements. Pricing is scoped after discovery and includes a fixed pilot setup fee plus capped AI usage or consumption.
Every founding pilot comes with a 60-day money-back guarantee. We agree on success criteria and the metrics to track before kickoff.
Do not submit confidential manuals through this public form. We agree on source material, sandbox setup, AI usage limits, data boundaries, and success criteria before kickoff.
Tell us about your team, service environment, and what you want to improve. If there is a strong fit, we'll follow up to confirm pilot scope, available source documents, discovery priorities, and timing.
Use directional service numbers to estimate the monthly opportunity from fewer repeat visits, shorter diagnostic search time, and fewer senior-engineer escalations.
Adjust the assumptions to match one recurring service workflow.
Directional model for the selected workflow.
Potential monthly savings from the assumptions entered.
Monthly opportunity multiplied by 12.
Technician and SME time returned to higher-value work.
This estimate is not a guarantee. A paid pilot validates the baseline, source-document boundaries, usage, and measured results.
We will help you decide whether it is ready for a focused paid pilot and whether the results are worth expanding.